Our Story

Symons started in 1986. We have been helping businesses and organisations like yours for a long time and you can be confident that we are here for you as well both now and into the future.

Symon Business Equipment is owned by Dan and Angela Griffiths. We feel humbled that you are considering us to become your print and copier supplier.

We want you to know that we appreciate that and we believe that we can deliver you a solution that offers your organisation fantastic value for money using the latest technology to enhance your print, copy and scan capabilities.

We are committed to providing you with excellence, and you have our promise that if you are not satisfied, we will put it right!

We pride ourselves on our service. Our business is built around the level of service and the relationships that we form with our customers.

When your copier or printer breaks down, we understand the impact this can have on your business activity, and we are able to get to you quick smart to remedy whatever it is that has caused the problem.

We are small enough to care, but large enough to remedy any situation as promptly as we can, and our promise to you is that if we can’t remedy it smartly, we will provide an alternative to get you going again in the interim.

We don’t have any red tape that the larger corporates have to go through which ensures that we can make the fastest decision possible that will cause the least impact on you and your business to get you back to full production and efficiency.

We exist to serve you. We will do everything possible to make sure that your experience in dealing with us is the best that you have experienced.

We are go getters who understand business, and if you have a problem, we take ownership, and care about getting a positive outcome for you as quickly and as efficiently as possible. You and your business are our World - Really!

We Are Experts

We are experts in our field. We do what we do because we are passionate about it. We are not just experienced but also continue to educate ourselves in the latest technology and how to deal with it on a regular basis.

We are committed to providing you with excellence!

Our staff combined have over 94 years’ experience in the office equipment, printing and copier industry. If we don’t know, we have the knowledge to look in the right place to find out. If you have a problem, then we can help you!

Our Team

We have compiled a fantastic team that delivers on our promises and who understand our values andour attitudes towards you.

  • Angela Griffiths

    Director and Administration Manger

    Angela Griffiths

    Director and Administration Manger

    Angela is the glue in our organisation and always has her finger on the pulse. She has a background in nursing and paediatric care, previously working in the Palmerston North Hospital Children’s Ward and Neonates. She has a special way with children (they call her the child whisperer) and just loves holding babies and looking after the grandchildren.  In her spare time Angela enjoys quilting, camping, geocaching and spending time with family.  She has a passion for helping people and especially our customers. Angela sets the standard at Symons for us all to follow and is the smiling and cheerful person who you will most likely talk to when you call.  Angela is your “go to" person for anything and everything so please feel free to contact her at anytime on 06 356 2330 or admin@symonbusiness.co.nz  

  • Dan Griffiths

    Director and Sales

    Dan Griffiths

    Director and Sales

    Dan can help you with anything to do with the product and offer you with some good sound advice. He has been in the industry for around 20+ years.  Dan has a good understanding on the modern working office and can assist you with some different ideas that will result in a more cost effective solution.  He supports Liverpool Football Club, loves family, camping and the outdoors.  Dan is also a member of the Feilding Brass Band playing solo cornet. You may have even heard him playing the Last Post around the district.  Look out for him in the front row at their concerts. If you have any issues, problems, or sales enquiries then Dan is the guy you need to talk to.  email: dan@symonbusiness.co.nz  

  • Ross Symon

    Product Manager

    Ross Symon

    Product Manager

    Ross is our go to guy for all things to do with dictation equipment and time clocks. He has a wealth of knowledge in this area, and our customers regularly call and ask Ross to pop down and work his magic. He is an absolute expert at this stuff. He also handles all our deliveries, toner stock and product ordering, and occasionally picks up the tools to help out with our technicians. If you are after anything, Ross has the ability and knowledge to track it down and find it.  He has been known to also just dabble a little in motor racing winning around 8 New Zealand titles in formula V, and now having handed down to his son Chris, who is enjoying success as well. email: ross.symon@symonbusiness.co.nz  

  • Richard Mead

    Business Development/ Account Manager

    Richard Mead

    Business Development/ Account Manager

    Richard has a cheeky smile, will work harder for any opportunity to help the customer than anyone I know, and on top of that is a genuine nice guy. He is also someone who you tend to remember, being the 6 foot 7 inch (just over 2 meters) gentleman that he is. Richard tends to aquaint himself well with most doorways, and in most cases, he lets them go first. He is our sales guy, and is out there everyday doing what he can to uncover ways to help our many customers and possible clients. He has a good understanding of how the office works so please feel free to contact Richard at anytime to discuss any requirements you may have. email: Richard.mead@symonbusiness.co.nz  

  • John Petch ( J.P.)

    Master Technician

    John Petch ( J.P.)

    Master Technician

    John (JP as we call him), has a wealth of experience.  He commenced his working life with a background in servicing televisions, working then on a wide range of electronic products through to specializing in production print machines and office photocopiers.  He has a particular skill in uncovering the difficult issues or problems and fixing them in a fast and reliable fashion.  He is passionate about finding out the whys and the hows to resolve any issues that may arise.  Please do not hesitate to ask any questions to JP, he is more than happy to explain the workings of your photocopier.   JP has lived all of his adult life in Palmerston North so a lot of you may know him.  His children - Josh and Emma, keep him busy most weekends with following them around in their different sports.  email: john.petch@symonbusiness.co.nz  

  • John Penman

    Technical Specialist

    John Penman

    Technical Specialist

    John has a vast amount of experience and has a knack for working through issues quietly in the background until he sorts them out. He has a background in IT and has been invaluable with his skill set helping to sort out many scanning issues that tend to be more IT related. He will always go the extra mile and really takes pride in helping the customer. You may see John around in the weekends hiking around the different bush walks that we have here in the Manawatu.  He also enjoys a spot of fishing down off the Wairarapa Coast. email: john.penman@symonbusiness.co.nz